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Delivery Information

DELIVERY COST

Local Delivery£25
Non Local Delivery£35
Orders Over £750FREE
 
 

Local Delivery:

AL1,AL10,AL2,AL3,AL4,AL5,AL6,AL7,AL8,AL9

CM5,CM16,CM17,CM18,CM19

EN10,EN11,EN1,EN2,EN3,EN4,EN5,EN6,EN7,EN8,EN9

IG1,IG10,IG11,IG2,IG3,IG4,IG5,IG6,IG7,IG8,IG9

N10,N11,N12,N13,N14,N15,N17,N18,N19,N2,N20,N21,N22,N3,N4,N6,N8,N9

NW1,NW10,NW11,NW2,NW3,NW4,NW5,NW6,NW7,NW8,NW9

SG1,SG10,SG11,SG12,SG13,SG14,SG15,SG16,SG17,SG18,SG19,SG2,SG3,SG4,SG5,SG6,SG7,SG8,SG9

WD1,WD17,WD18,WD19,WD2,WD23,WD24,WD25,WD3,WD4,WD5,WD6,WD7

Non-Local Delivery:

BR1,BR2,BR3,BR4,BR5,BR6,BR7,BR8

CB1,CB10,CB11,CB2,CB21,CB22,CB23,CB24,CB25,CB3,CB4,CB5,CB8,CB9 CB6,CB7

CM0,CM20,CM21,CM22,CM23,CM24,CM3,CM4,CM6,CM7,CM77,CM8,CM9,CM99,CM1,CM2,CM11,CM12,CM13,CM14,CM15

CO1,CO2,CO3,CO4,CO7 CO10,CO5,CO6,CO8,CO9

CR0,CR2,CR3,CR4,CR5,CR6,CR7,CR8,CR9

DA1,DA10,DA11,DA12,DA13,DA14,DA15,DA16,DA17,DA18,DA2,DA3,DA4,DA5,DA6,DA7,DA8,DA9

E10,E11,E12,E15,E17,E18,E4,E5,E7,E77,E8,E9,E98 E14,E16,E6,E13,E2,E3

GU1,GU11,GU12,GU13,GU14,GU15,GU16,GU17,GU18,GU19,GU2,GU20,GU21,GU22,GU23,GU24,GU3,GU4,GU46,GU47,GU5,GU51,GU7,GU95 GU25

HA0,HA1,HA2,HA3,HA4,HA5,HA6,HA7,HA8,HA9 HP1,HP2,HP3

HP10,HP11,HP12,HP13,HP14,HP15,HP16,HP23,HP27,HP4,HP5,HP6,HP7,HP8,HP9

HP22,HP17,HP18,HP20,HP21,HP19

IP27,IP28,IP29,IP30,IP32,IP33,IP7

KT16,KT17,KT18,KT19,KT2,KT20,KT21,KT22,KT23,KT24,KT3,KT4,KT5,KT6,KT7,KT9,KT8,KT1,KT10,KT11,KT12,KT13,KT14,KT15

LU1,LU2,LU3,LU4,LU5,LU6,LU7

ME1,ME10,ME11,ME14,ME15,ME16,ME18,ME19,ME20,ME3,ME4,ME5,ME6,ME7,ME8,ME9

MK18,MK46,MK5,MK6,MK7,MK77,MK8,MK9,ME2,MK1,MK10,MK11,MK12,MK13,MK14,MK15,MK16,MK17,MK19,MK2,MK3,MK4 MK40,MK41,MK42,MK43,MK44,MK45

N5,N7,N16

NN1,NN12,NN13,NN14,NN15,NN16,NN2,NN3,NN4,NN5,NN7,NN8,NN9 NN10,NN29

OX9,OX10,OX25,OX26,OX27,OX3,OX33,OX4,OX44,OX49,OX5,OX6 OX39

PE15,PE16,PE26,PE7,PE8 PE19,PE27,PE28,PE29

RG1,RG10,RG12,RG2,RG30,RG31,RG4,RG40,RG41,RG42,RG45,RG5,RG6,RG8,RG9

RH1,RH10,RH2,RH3,RH4,RH5,RH6,RH7,RH8,RH9 RM1,RM10,RM11,RM12,RM13,RM14,RM15,RM16,RM17,RM18,RM19,RM2,RM20,RM3,RM4,RM5,RM6,RM7,RM8,RM9

SL0,SL1,SL2,SL3,SL4,SL8,SL9,SL95 SL5,SL6,SL7

SM1,SM2,SM3,SM4,SM5,SM6,SM7

SS0,SS1,SS2,SS3 SS11,SS12,SS13,SS14,SS15,SS16,SS17,SS22,SS4,SS5,SS6,SS7,SS8,SS9,SS99

TN10,TN11,TN13,TN15,TN4,TN8,TN9, TN14,TN16

TW1,TW10,TW11,TW12,TW13,TW14,TW15,TW16,TW17,TW18,TW19,TW2,TW20,TW3,TW4,TW5,TW6,TW7,TW8,TW9

UB1,UB10,UB11,UB18,UB2,UB3,UB4,UB5,UB6,UB7,UB8,UB9

If your postcode is not on our list, feel free to contact us. Competitive pricing will be determined by considering both the distance and size of your order.

DELIVERY SCHEDULE

Deliveries are made Monday to Friday.

  • We aim to give you as much notice as possible according to our delivery schedules.
  • Allow up to 5 working days for delivery after your order has been placed.
  • If you choose to collect your order, it will be available on the same day provided that the order is placed before 2pm.
  • For small orders, such as sample packs, we send via Royal Mail 1st Class Postage. This service usually takes 1-3 working days to arrive.

 

Please note: we cannot deliver on weekends or bank holidays. This excludes sample packs that may be delivered on Saturdays.

Please include unavailable dates, access concerns and unavailable times during the day within the Order Notes field at checkout.

Important: we urge you not to employ anyone to install products before they have been delivered and checked upon arrival.

ONCE YOU’VE PLACED YOUR ORDER

Please ensure that you submit two working telephone numbers (preferably one being a mobile phone number to receive text messages) for our transport team to contact you.

After your order has been picked, our transport team will contact you via email or phone call with a delivery date. Our drivers will aim to call you before they arrive at your site/home.

Please note: once you have received details of your delivery via text and/or email you must inform us of any changes at least 24 hours before the scheduled delivery is due to take place. Any changes made after this time may result in you incurring additional delivery charges.

WHAT HAPPENS ON THE DAY OF DELIVERY?

Halcyon Timber offers a kerbside delivery service only, which does not include the driver carrying products any distance to his/her property.

If the vehicle is invited onto the customer’s property, it is entirely at the risk of the customer.

Halcyon Timber and its drivers will not be liable for any damage to the property.

Please bear in mind that the items delivered can be heavy. Anyone giving assistance to the driver should wear suitable gloves and clothing, and must also be physically capable to assist.

When delivered, your products may arrive on a timber pallet with additional packaging surrounding the goods. The pallet, as well as any further packaging, are deemed necessary precautions and are assigned as part of your order. Therefore, the responsibility of disposing of any packaging will be solely down to the recipient of the goods.

MAKING CHANGES TO YOUR ORDER

In order for us to ensure that you receive the exact goods you have ordered, any changes you deem necessary to your order may result in your order being cancelled and re-raised.